Duncan Aviation Named North American Winner of Bombardier Authorized Service Facility Excellence Awards

Duncan Aviation has been recognized by Bombardier Business Aircraft for its performance in 2016 as a top authorized service facility in the support of Bombardier customers. Judged on a set of criteria that included quality, compliance, customer satisfaction and customer influence, Duncan Aviation’s Lincoln, Nebraska, facility was named the winner of the North America category of the 7th Annual Bombardier Authorized Service Facility Excellence Awards.

Bill Molloy, Vice President, Aftermarket Sales and Commercial Strategy, Bombardier Business Aircraft, presented the awards at a ceremony at 4 p.m. Wednesday at the National Business Aviation Association’s (NBAA) Business Aviation Convention and Exhibition (BACE). “These awards recognize our authorized facilities’ commitment to serving operators of Bombardier business aircraft with superior quality and performance, effectively supporting our mutual goal to maximize the efficiency of our customers’ operations.”

Duncan Aviation President Aaron Hilkemann accepted the award from Keith Hickman, Manager, Authorized Service Facilities, Bombardier Business Aircraft.

“We are proud to be recognized by Bombardier for our commitment to providing their aircraft operators with superior quality and performance,” Hilkemann says. “We have more than 200 dedicated Bombardier product team members with an average of 14 years of experience at Duncan Aviation. Our team members are the reason Duncan Aviation is successful. We are proud of the services they provide and appreciative of the great support we receive from Bombardier. We have a long and strong relationship with Bombardier and continue to work together to provide the best service possible for operators of Bombardier business aircraft.”

Duncan Aviation representatives for airframe and engine services, paint and interior modifications, avionics and parts support and aircraft sales and acquisitions can be found at Duncan Aviation’s NBAA booth, #C9125, during this year’s NBAA convention from October 10-12, in Las Vegas, Nevada, or watch for announcements at www.DuncanAviation.aero/nbaa.