Mark Rudolph Promoted to Assistant Director of Field Maintenance​

The Metropolitan Airports Commission (MAC) has promoted Mark Rudolph to assistant director of field maintenance to oversee Federal Aviation Administration airfield maintenance compliance requirements at Minneapolis-St. Paul International Airport (MSP), the 17th busiest passenger airport in the country. In his new role, Rudolph will assist with all maintenance programming operations, such as airport emergency planning, […]

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HDOT Launches New Apps to Enhance Passenger Experience at Honolulu and Lihu’e Airports

The Hawai‘i Department of Transportation has launched two new free airport wayfinding apps designed to make the airport experience less stressful and more enjoyable for travelers. The HNL Airport app for the Daniel K. Inouye International Airport and LIH Airport app for the Lῑhuʻe Airport offer travelers a new mobility tool to navigate the airport […]

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Airport Authority promotes Nichole Love to Director of Human Resources

Memphis Shelby County Airport Authority (MSCAA) has announced the promotion of Nichole Love to Director of Human Resources. In this new role, Love will oversee recruitment, employee relations, performance management, compensation and benefits, and talent development.  Love has been a valuable member of the MSCAA team for eight years, previously serving as the Assistant Director […]

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Miami Regional Airport Opens New Terminal

Miami Regional Airport celebrated the official grand opening of its new 4,000-square-foot terminal Friday, Aug. 1, with a ribbon cutting drawing in community members, city and state officials, and aviation enthusiasts from all over the area. The $3.28 million upgrade included the construction of a new terminal to better accommodate waiting passengers, pilots, and other […]

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Ontario International Airport Adopts New Use and Lease Agreement

Southern California’s Ontario International Airport (ONT) is poised for continued growth and long-term sustainability following approval of a new Use and Lease Agreement (ULA) by the Ontario International Airport Authority (OIAA) Board of Commissioners. The 132-page agreement replaces a version adopted in 1999, when ONT was under the ownership of Los Angeles World Airports. The […]

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A Vibrant Customer Experience Including Mailback Program Part of DAB Success 

Photo above – Brandy Starr Ware, Airport Terminal Coordinator – Bunny & Dino’s rescuer and tour guide, holding the four K-9 Plushies. The Daytona Beach International Airport in Florida, known affectionately as DAB has a vibrant “Customer Experience” culture practiced by airport employees, tenants, businesses, and TSA. One recent heartwarming story of the excellent DAB […]

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MAC Selects Alyssa Carlson as Assistant Director, Concessions and Business Development

The Metropolitan Airports Commission (MAC) has selected Alyssa Carlson for the position of assistant director, concessions and business development. In this role, Carlson will be responsible for the design, development, management and operation of terminal concession programs and non-aeronautical development at Minneapolis-St. Paul International Airport (MSP), the 18th busiest airport by passengers in the United […]

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