Hartzell Propeller Inc. has appointed American Propeller Service as a Recommended Service Facility. American Propeller, of Redding, Calif., covers a large area of the western United States with its fleet of transport vehicles offering propeller pickup and delivery services.
“American Propeller and its parent company, Ameritech Industries, have excellent reputations and we are delighted to welcome American Propeller as a Hartzell Recommended Service Facility,” said Hartzell Propeller President Joe Brown. “We have complete confidence that American Propeller’s professional capabilities will meet the needs of aviators who fly Hartzell props on their airplanes.” (Photo – Kerry Dawes, President of Ameritech Industries)
“American Propeller is elated about its new status as a Hartzell Propeller Recommended Service Facility,” said Ameritech President Kerry Dawes. “By teaming with Hartzell Propeller we are bettering American Propeller and the services it can provide through utilizing Hartzell’s excellent training programs,” he added.
The addition of American Propeller represents a continuation of Hartzell Propeller’s commitment to grow facilities around the globe capable of meeting Hartzell’s rigorous standards for customer service. In many cases, Hartzell Propeller requirements significantly exceed those of the governing airworthiness authorities.
The company encourages customers to use a Hartzell Recommended Service Facility for propeller repairs and overhauls. As a member of the network, American Propeller provides the highest-quality propeller overhaul and repair work available, reflecting Hartzell’s customer commitment to quality and performance. American Propeller becomes the 22nd Hartzell Propeller Recommended Service Facility.
It joins a network of Hartzell Recommended Service Facilities located throughout the Americas, Europe, New Zealand, Australia and Malaysia. This group of affiliated facilities, with factory trained technicians and state of the art equipment, ensures that owners and operators of Hartzell propellers are only a short flight, or drive, away from the best Hartzell recommended propeller service in the industry.
To achieve Hartzell’s Recommended Service Facility designation, American Propeller met a number of stringent requirements, including on-site quality systems and process audits and use of factory trained and highly qualified propeller experts. In addition, the new Recommended Service Facility is required to maintain Hartzell-approved specialized propeller tools and equipment along with meeting the company’s special process approvals on an ongoing basis.
Warranty Center
American Propeller also supports Hartzell customers as a Warranty Center. Partnering closely with the Hartzell factory, American Propeller receives preferred technical and parts support on warranty issues. This relationship ensures that Hartzell customers receive the highest-quality warranty repair work, processed and completed in the shortest possible time.
