Urban Engineers has announced that it has successfully achieved ISO 9001:2015 Certification. This certification highlights the firm’s commitment to developing and implementing a quality management system and business processes that are focused on client satisfaction and continual improvement, which are essential to delivering top-notch services to its clients.
“We are delighted to share the news that our firm has achieved ISO 9001:2015 certification,” said Kenneth R. Fulmer, PE, the president and CEO of Urban. “The certification underscores our pursuit of high-quality systems, processes, and outstanding client satisfaction through continual process improvement.”
“The revitalization of our quality management system illustrates our commitment to operational excellence,” said Mark Kinnee, PE, Urban’s chief operations officer. “It puts our firm in a position to grow by instilling a corporate culture that continuously evaluates and improves our business practices in order to deliver quality services to our clients.”
ISO 9001:2015 is a globally recognized quality management standard that is designed to improve client satisfaction through the execution of quality management principles, including strong client focus, process-based approaches, and continual improvement.
Urban’s ISO 9001:2015 certificate (#C2023-01683) was issued by Perry Johnson Registrars, a world-class management systems certification body. The scope of Urban’s certification covers engineering, consulting, project management, project management oversight, construction management, and construction inspection services. The certification encompasses activities at ten of Urban’s offices, making it a significant achievement for the firm.
The certification marks a significant milestone in Urban’s ongoing effort toward operational excellence and confirms its commitment to delivering top-quality services to its clients. With this achievement, Urban Engineers is better positioned to meet the needs of its clients and achieve sustainable growth in today’s competitive business environment.
