The Consumer Choice Center recently published its second\nannual European Airport Index, highlighting the top airports in Europe ranked\nby passenger-friendliness.<\/p>\n\n\n\n
The index should be used to inform both consumers and\nadministrators as to who is doing the best job, accommodating passengers. <\/p>\n\n\n\n
The top 5 airports according to the study are Zurich,\nDusseldorf, Copenhagen, Manchester, and Brussels airports.<\/p>\n\n\n\n
Fred Roeder, Managing Director of the Consumer Choice\nCenter, said the ranking shows consumers which airports allow social distancing\nand where to connect ideally.<\/p>\n\n\n\n
“This year has been one of the most challenging for the\nglobal travel industry. Many airports were closed for weeks or even months.\nWhile travel slowly recovers we want to inform consumers which airports are the\nmost convenient to travel from and to in Europe. Airports with more space per\npassenger rank higher in our analysis. This is helpful to know for travelers\nwho try to maintain distance from others. If you have to travel this Summer,\nyou might want to consider starting or ending your journey at well-designed\nairports such as Zurich, D\u00c3\u00bcsseldorf, or Copenhagen.<\/p>\n\n\n\n
\u201cHigh points were awarded to the airports that offered great\ndestinations around the world, but also a healthy mix of shops, restaurants,\nand conveniences found at the airport. This year we also added extra points for\nCovid-19 testing facilities at airports.<\/p>\n\n\n\n
“In order to prevent a negative passenger experience\nand pick the optimal hubs for future trips, we examined Europe\u2019s 30 largest\nairports (by passenger volume) and ranked them in terms of passenger\nexperience, ranked according to a mix of factors ranging from location and\ntransportation options to in-airport experience and flight network\naccess.” <\/p>\n\n\n\n
“Other factors determined in the ranking included\ndirect jet bridges, rather than bus boarding, proximity to the city center, the\nnumber of lounges, low security waiting times, and on-time performance by airlines.\nBonus points were awarded to airports with pre-clearance for US flights and the\nability to broadcast security wait times. We do hope that air travel will\neventually recover and passengers use our index to choose the right\nairport” said Roeder.<\/p>\n\n\n\n