{"id":12935,"date":"2019-05-27T13:09:29","date_gmt":"2019-05-27T13:09:29","guid":{"rendered":"https:\/\/stateaviationjournal.com\/?p=12935"},"modified":"2019-05-27T13:09:30","modified_gmt":"2019-05-27T13:09:30","slug":"duncan-aviation-names-battle-creek-manager-of-customer-service","status":"publish","type":"post","link":"https:\/\/stateaviationjournal.com\/index.php\/state-news\/michigan\/duncan-aviation-names-battle-creek-manager-of-customer-service\/%20","title":{"rendered":"Duncan Aviation Names Battle Creek Manager of Customer Service"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/Luke-Swager-1.jpg\" alt=\"\" class=\"wp-image-12937\" width=\"153\" height=\"214\" srcset=\"https:\/\/stateaviationjournal.com\/wp-content\/uploads\/Luke-Swager-1.jpg 300w, https:\/\/stateaviationjournal.com\/wp-content\/uploads\/Luke-Swager-1-214x300.jpg 214w\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" \/><figcaption><em>Luke Swager<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p>Duncan Aviation has announced that Luke Swager has\ntransitioned to Manager of Customer Service for Duncan Aviation\u2019s Battle Creek,\nMichigan, location. Swager began his career with the Duncan Aviation facility\nin Battle Creek as an Airframe Mechanic on the Falcon\/Israeli Aerospace\nIndustries (IAI) team. He became Project Manager in 2005, Assistant Manager of\nCustomer Service in 2013, and in January 2019, he assumed his new role with the\ncompany.<\/p>\n\n\n\n<p>\u201cLuke has a drive for providing excellent customer service.\nHe leads by example and builds long-lasting relationships with fellow team\nmembers and customers alike,\u201d says Duncan Aviation\u2019s Vice President of Customer\nService Doug Alleman. \u201cThese skills make Luke a perfect fit to provide our\ncustomers with service unlike any other.\u201d<\/p>\n\n\n\n<p>After pursuing a degree from Western Michigan University in\nAeronautical Engineering, Swager realized that working with people, developing\nrelationships with them, and resolving their problems appealed to him far more\nthan problem-solving from a desk. Instead, he earned his A&amp;P license,\nlearned about the business aviation industry, and eventually started his\nprofession at Duncan Aviation. <\/p>\n\n\n\n<p>\u201cI truly enjoy being a part of a team whose passion is to\nbuild relationships with our customers,\u201d says Swager. \u201cIt\u2019s also great to help\ngrow the team that communicates with our customers and provides them with such\nincredible work.\u201d <\/p>\n\n\n\n<p>When he\u2019s not working, everything he does is related to his\nfamily. He and his wife Amy have seven children and three grandchildren. Their\noldests sons have proudly served in the U.S. Army with tours in Afghanistan,\nand one of their sons works for Duncan Aviation with the Battle Creek Line\nServices Department. As one of eight siblings, all of whom live in the same\ncounty, Swager relishes his time with his extended family, too, going to\nathletic events, hunting and fishing, or having family barbecues. He and his\nbrothers sing barbershop chorus music and have their own quartet called\nBootlegg.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Duncan Aviation has announced that Luke Swager has transitioned to Manager of Customer Service for Duncan Aviation\u2019s Battle Creek, Michigan, location. Swager began his career with the Duncan Aviation facility in Battle Creek as an Airframe Mechanic on the Falcon\/Israeli Aerospace Industries (IAI) team. He became Project Manager in 2005, Assistant Manager of Customer Service [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45],"tags":[],"class_list":["post-12935","post","type-post","status-publish","format-standard","hentry","category-michigan"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/12935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/comments?post=12935"}],"version-history":[{"count":1,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/12935\/revisions"}],"predecessor-version":[{"id":12938,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/12935\/revisions\/12938"}],"wp:attachment":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/media?parent=12935"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/categories?post=12935"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/tags?post=12935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}