{"id":11226,"date":"2018-11-08T19:54:40","date_gmt":"2018-11-08T19:54:40","guid":{"rendered":"https:\/\/stateaviationjournal.com\/?p=11226"},"modified":"2018-11-08T19:54:40","modified_gmt":"2018-11-08T19:54:40","slug":"duncan-aviation-announces-customer-service-role-changes","status":"publish","type":"post","link":"https:\/\/stateaviationjournal.com\/index.php\/state-news\/utah\/duncan-aviation-announces-customer-service-role-changes\/%20","title":{"rendered":"Duncan Aviation Announces Customer Service Role Changes"},"content":{"rendered":"<figure id=\"attachment_11227\" class=\"thumbnail wp-caption alignright\" style=\"width: 224px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11227\" src=\"\/wp-content\/uploads\/HaugenRussell-214x300.jpg\" alt=\"Russ Haugen\" width=\"214\" height=\"300\" srcset=\"https:\/\/stateaviationjournal.com\/wp-content\/uploads\/HaugenRussell-214x300.jpg 214w, https:\/\/stateaviationjournal.com\/wp-content\/uploads\/HaugenRussell.jpg 300w\" sizes=\"auto, (max-width: 214px) 100vw, 214px\" \/><figcaption class=\"caption wp-caption-text\">Russ Haugen<\/figcaption><\/figure>\n<p>Duncan Aviation has announced that several current team members have taken on new responsibilities with the Customer Service team. With the new hangar for the Duncan Aviation\u2019s facility in Provo, Utah, set to open in January 2019, the Provo location recently welcomed its new Customer Service Manager, Russ Haugen.<\/p>\n<p>As Haugen transitions to his new role in Utah, another long-time team member at the Duncan Aviation Lincoln facility, Will Morris, has accepted the position of Assistant Manager for Customer Service in Lincoln. New Project Manager Billing Assistant Jennifer Scotter also recently joined the Customer Service team in Lincoln.<\/p>\n<p>\u201cDuncan Aviation team members know from the day they start at our company that opportunities for career advancement abound,\u201d says Vice President of Customer Service Doug Alleman. \u201cThe company hires new team members with the skills we need and offers training and internal promotions to current team members as often as possible. As Duncan Aviation expands its facility in Provo, Utah, there are numerous career opportunities for both current and future team members.\u201d<\/p>\n<p>Haugen began his career at Duncan Aviation in 1992 in the Avionics Install Shop as a Sheet Metal Technician. After several years, he transitioned to the Turbine Engine Shop, taking on the responsibilities of Team Leader a short time later. In 2008, Haugen joined Customer Service as a Project Manager and became the Assistant Manager of Customer Service in 2016. Haugen and his wife, Mindy, are looking forward to their new adventure as they join the Duncan Aviation team in Provo.<\/p>\n<p>Morris, a Kansas State (Salina, Kan., campus) graduate grew up in Logan, Kan., and joined Duncan Aviation in 1999 as an avionics install technician. After serving as Team Leader for several years, Morris transitioned to Project Manager in 2008, and he\u2019s been recognized by team members and customers alike for the outstanding job he\u2019s done on several large projects completed at the Lincoln facility. Morris and his wife, Lesa, have two daughters. When he\u2019s not running them to their various events, he is learning Spanish.<\/p>\n<p>Duncan Aviation\u2019s Upholstery Shop is where Scotter began her career with the company in 2011. After attending Southeast Community College in Lincoln, she transferred credits to Bellevue University in Bellevue and is working on a degree in Project Management. When not working or studying, Scotter takes hikes with her two large dogs and cooks gourmet meals with friends.<\/p>\n<p>For information about career opportunities available with Duncan Aviation, visit the secure Careers page on the company\u2019s website (https:\/\/www.DuncanAviation.aero\/careers), where you can sign up to receive Duncan Aviation Job Alerts.<\/p>\n<p>For more information about the expansion of the Duncan Aviation Provo facility, visit the Provo landing: https:\/\/www.DuncanAviation.aero\/locations\/provo-expansion<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Duncan Aviation has announced that several current team members have taken on new responsibilities with the Customer Service team. With the new hangar for the Duncan Aviation\u2019s facility in Provo, Utah, set to open in January 2019, the Provo location recently welcomed its new Customer Service Manager, Russ Haugen. As Haugen transitions to his new [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-11226","post","type-post","status-publish","format-standard","hentry","category-utah"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/11226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/comments?post=11226"}],"version-history":[{"count":1,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/11226\/revisions"}],"predecessor-version":[{"id":11228,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/11226\/revisions\/11228"}],"wp:attachment":[{"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/media?parent=11226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/categories?post=11226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stateaviationjournal.com\/index.php\/wp-json\/wp\/v2\/tags?post=11226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}